Terms for humepod.uk

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Last updated: June 2026

This page sets out the terms for using humepod.uk and the Hume Health app (together, the "Services"), operated by Hume Health Corp. Placing an order, creating an account, or otherwise using the Services means you accept what follows.

1. Who Can Use This Site

You need to be 18 or older to order from humepod.uk or open a Hume Health account. We don't knowingly collect information from anyone under 13, and the Services aren't designed with children in mind.

2. Placing an Order

Placing an order is an offer on your part to buy a Hume Pod (plus any add-ons, such as the extended warranty) at the price shown. We may decline or cancel orders — for instance in cases of suspected fraud, a pricing error, or a stock issue — and you'll be refunded in full if that happens.

Prices are shown in GBP unless stated otherwise, and may change without advance notice; a price change won't retroactively affect an order you've already placed.

3. Delivery and Returns

Delivery timelines and how to send something back are covered in full on our Refund & Returns page, which forms part of these Terms by reference.

4. This Is Not a Medical Device

The Hume Pod is a consumer wellness product designed to help you track body composition trends over time. It is not a medical device and isn't intended to diagnose, treat, cure, or prevent disease. Figures such as body fat percentage, visceral fat rating, and metabolic age are wellness estimates derived from bioelectrical impedance sensor data — not a substitute for advice from a qualified healthcare professional.

If you have a pacemaker or another implanted medical device, consult your GP before using the Hume Pod. Device and app readings alone shouldn't form the basis of any medical decision.

5. Account Security

You're responsible for anything that happens under your Hume Health account, so treat your login details as confidential. If you suspect someone else has accessed your account, let us know straight away.

6. What You Agree Not to Do

Don't reverse-engineer or tamper with the hardware or software in ways that break applicable law, use the Services to infringe anyone's rights, or attempt to disrupt or gain unauthorised access to our systems.

7. Brand and Content Ownership

"Hume Pod," "Hume Health," and related branding are the property of Hume Health Corp. The device design, the app, and everything on this site are protected by copyright and related rights, and reproducing them without permission isn't allowed.

8. Warranty and Liability

Outside of the specific warranty described in our Refund & Returns policy, the Services are provided as-is, without further warranty, to whatever extent the law permits. Hume Health Corp isn't liable for indirect or consequential losses connected to your use of the product or Services, again to the extent the law allows that limitation. This doesn't affect your statutory rights as a UK consumer.

9. Updates to These Terms

We may revise these Terms from time to time. Any revision is reflected in the "Last updated" date shown at the top of this page. Continuing to use the Services after an update means the new version applies to you.

10. Governing Law

These Terms are governed by the laws of England and Wales, without prejudice to any additional consumer protections you're entitled to under the law of the part of the UK where you live.